WordPress Emergency Support & Urgent Help for Your Website

The repair time varies. Common problems such as login issues, plugin conflicts, or minor configuration errors are often solved within the same day. More complex cases—like malware cleanup, large-scale database repair, or hosting-related failures—may take longer. Our priority is to stabilize your website as soon as possible and keep you updated throughout the process.

We provide round-the-clock emergency assistance, including evenings, weekends, and holidays. While actual response times may vary depending on demand and issue complexity, urgent cases are always prioritized, and we start work as quickly as possible.

Pricing depends on the complexity of the problem and the time required to resolve it. We work on a transparent time-and-materials basis, and after an initial assessment, you receive a clear estimate before we begin. Clients with ongoing maintenance plans benefit from reduced rates and priority handling.

Whenever possible, we apply fixes without taking your site offline. If temporary downtime is necessary—for example, during database recovery—we coordinate with you to schedule it at the least disruptive time. Our goal is always to minimize any impact on your visitors and business operations.

Our emergency support covers a wide range of WordPress problems, including downtime recovery, malware removal, bug fixing, database repair, plugin and theme conflicts, SSL and HTTPS errors, urgent updates, and sudden performance crashes. We can also troubleshoot hosting-level issues and assist with restoring websites from backups.

Yes. If your site is hacked or infected, we clean up detected malware and restore functionality. In addition, we implement recommended security measures—such as plugin updates, access hardening, and firewall configuration—to help reduce the likelihood of future attacks.

Mobile usability is essential for both user experience and search performance. If your site is not displaying correctly on smartphones, loads slowly, or fails mobile responsiveness tests, we investigate the root cause and apply fixes. This may include theme adjustments, performance optimization, or responsive design corrections to ensure your site works smoothly across devices.

No. Emergency support is available to both new and existing clients. If this is your first time contacting us, you simply submit your issue through our form or by phone, and we will guide you through the process step by step.

Yes. In cases where your current provider cannot resolve a critical issue, we offer our Agency Takeover Fix service. Our team steps in to investigate, troubleshoot, and work toward stabilizing your website so you can move forward without prolonged downtime.

The process is straightforward. First, you submit your request via our contact form or phone. We review the problem and provide an initial assessment, usually within a few hours. Once you approve, we begin troubleshooting and apply fixes as quickly as possible. Afterward, we share a short summary of what was done and recommendations for preventing similar issues in the future.

If you have a recent backup available, we can use it to restore your site more quickly. If not, we attempt to create a backup before making changes, whenever the system allows. In severe cases, we may work with your hosting provider or recovery tools to salvage content. The priority is always to preserve your data and minimize disruption.

Yes. While emergency support addresses urgent issues, ongoing maintenance provides long-term protection. Our plans include regular updates, backups, monitoring tools, and priority emergency response. These services help reduce the risk of downtime and keep your website secure and reliable over time.

If your question is not covered in this FAQ, you can reach us directly through contact form, email, or phone. Every WordPress site and every emergency is different, and we provide tailored support based on your specific situation.